Returns & Refunds

Returns and Refunds

No returns or refunds on digital content

As several variables can render digital content (including ebooks, .pdf and .epub files, audiobooks and .mp3 files) and the download links that serve such content (including .acsm files) problematic or defective; and given that it is not possible to return digital content or links for inspection; and therefore it is not possible to prove the existence or cause of any defect; alleged defects in digital content shall be treated as follows:

      • If you feel your digital content is defective in some way (missing pages, incorrect digital product received, etc.), you must report the problem via email (feroza@momempire.co.za) within 3 months of purchase.
      • Mom Empire will attempt to render assistance in good faith. However, no refunds shall be issued unless Mom Empire determines that a refund would be appropriate.
      • In particular, it is unlikely that Mom Empire will deem a refund appropriate if you have already downloaded the digital content.
Follow by Email